Navigate to and select the LG Content Store. Press the Home button on your LG TV remote. In order to fix this you can just uninstall then reinstall the HBO Max app. The HBO Max app will not work on Smart TVs if it is already corrupted. Next, select the Update option next to the app.Īfter the software update has been applied ty checking if the HBO app is working. Press the Home button and launch LG Content Store. Updating HBO Max app to the latest version You need to make sure that the app is updated to be able to access the latest HBO content. If you are running an older version of the HBO Max app on your TV then you might experience problems connecting to the HBO servers. Try to check if the HBO Max app is now working. Wait for a minute before plugging the power cord back then turn on the LG TV. You will know it is off when the power button lights is no longer lit. When the LG TV turns off unplug its power cord from the wall outlet. Press and hold the power button on the TV for at least 10 seconds. In order to fix this, you just need to power cycle your TV. This can be due to the LG TVs internal memory being overloaded or the LG TVs operating system has crashed. One factor that can cause issues with the HBO app is a software glitch on your smart TV. If there is a reported outage then you will have to wait for this to be resolved. The company will usually post updates regarding any server issues. You can check the status of the HBO Max servers by going to a third party server checker such as DownDetector.Īnother way to check for a server outage is by checking the social media accounts of HBO Max such as Twitter. The HBO Max app will not work is if there is a service outage. Solution 2: Check for HBO Max streaming service outage If you have a dual band router try to connect the Roku streaming device to the 5Ghz band instead of the 2.4.This will allow the device to get a much stronger Wi-Fi signal strength. This will allow HBO Max to use the maximum internet bandwidth. Try to disconnect other devices connected to the Wi-Fi router while you use HBO Max.Here’s what you can do to get a stable internet signal. Try to check if the HBO Max not working issue still occurs Wait for a minute then plug your modem and router back into the power source. Unplug your Modem and Router from the power source.If you have a slow or no internet then you can check if this is caused by an issue with your Wi-Fi network. 10 Mbps – Recommended speed for 1080p streaming.The recommended speed to view shows on the HBO Max app are as follows: The results should match your subscription plan from your internet service provider. In order for the HBO Max app to stream content you should have a fast and stable connection. This is an online speed test tool that is free to use. What you will want to do first is to check your connection speed. If you have a slow internet speed or have internet connectivity issues then there’s a possibility that the HBO Max app will just get stuck on the loading screen or simply not work at all on your LG TV. HBO Max is a streaming service that requires an internet connection to work properly. Solution 1: Check your internet connection Here’s what HBO Max subscribers can do to fix the app not working on Samsung Smart TV issue. This can be a frustrating experience especially if you want to watch your favorite show. One of the issues that can occur on LG TVs is when the HBO Max app fails to work. Why isn’t my HBO Max working on my LG Smart TV? For those looking for a high end TV then this is one of the brands to consider getting. One of their popular products is their LG Smart TV line which uses some of the latest technology to deliver outstanding features. LG is a South Korean company known for their various consumer electronics products. To fix this, you will need to perform a series of troubleshooting steps. Are you experiencing the HBO Max app not working on your LG Smart TV? There are several factors that can cause this problem such as a poor internet connection, LG TV compatibility issues, outdated HBO Max app, or even an outdated LG TV software.
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